This tip helps direct new users on your site who self enrol in courses to support information e.g. a page where they can test for prerequisites such as Flash, Adobe Reader etc.
First of all set up your support page somewhere where it is readily accessible e.g. using the "Compose a web page" resource from the Main Menu block on your Moodle site's front page. Copy the URL of this page, you'll need it later.
Ensure that a welcome email is sent out when the user self enrols in a course. This is the default position, you can check it on your site from the Site Administration block at Courses -> Enrolments -> Common settings. The Send course welcome message setting should be set to “Yes”.
To direct users to the support page we are going to modify the welcome message that users receive by email when they self enrol in a course.
From the Site Administration block visit Language -> Language editing. Check that the language pack that you want to edit is selected in Current language and then click the Edit word or phrases link above it. From the drop-down select moodle.php
Search for /welcometocoursetext/ and change the text in the text box on the right to include a suitable message and the url of the support page. Save changes.
Once a user enrols on a course, they are now sent a customised message that includes a link to the support page.
One thing to bear in mind is that the url may not always appear neatly in the users email. This depends upon the email client used by the recipient.