A series of blog posts addressing how HowToMoodle deliver effective content on time, and to the right place.
3. Implementation and evaluation
These days, learning must be relevant to each and every individual and be available at the time they need it. With the ADD of ADDIE complete in our previous blog posts (Blog 1: Best Foot Forward and Blog 2: Diving into the details), we’ve produced a learning experience that is relevant by precisely meeting business and learner needs. We need to deliver it to the learner and then to make sure it continues to be meaningful and useful. This blog post considers the remaining two steps, Implementation and Evaluation, and why and how not to leave them to the eleventh hour.
How to deliver the training has three major considerations, all likely to involve a number of people in a business. We ask these questions during the analysis phase to prompt early thinking, planning and preparing.
- Are your people and processes ready?
- Trainers / floor walkers / managers: Are they trained and have they got the materials they need?
- Learners: Do they know what is expected of them? Can they use/access the system?
- Are your systems ready?
- Is the delivery platform looking and working as it should?
- If there is any other technology involved, is it all set up?
- Is there a support function if things go wrong?
- How are you telling your learners about the training? Campaign? An email through the platform? Are there change messages and management to precede it?
Once the training ‘out there’ it’s time to get curious. Feedback directly from those using it, in real life, in real time will tell you immediately if it’s meeting learner’s needs. But of course, there is the question of whether the training is leading to the business results envisaged. So how do you go about a thorough, every perspective evaluating?
Using Kirkpatrick’s training and evaluation model as a guide, we can design an effective evaluation strategy, advise on suitable tools and techniques and be involved in interpretation of the data.
Each piece of feedback is an opportunity for evolution. After a thorough analysis and design phase, we’ll have already considered the practicalities of maintenance and updates. So, if it’s not hitting the mark, we can be agile and react. It’s easy to do something about it.
The implementation and evaluation steps are not the ‘final’ steps in a linear process. By considering and planning at the earlier stages of analysis and design, you can be ready when things change in your business and for your learners. We are always ready to adapt when you need to.
Coming soon: We will be publishing an infographic to summarise this Blog series in the coming weeks. Stay tuned to download your copy!